Shipping policy

Processing & Dispatch: All orders are usually processed and shipped within 48 hours of confirmation.

Free Shipping: We offer free shipping across India on all orders, with no minimum order value.

Delivery Time: Delivery timelines may vary depending on your location, but we aim to deliver orders within 3–7 business days across India.

Tracking: Once your order is shipped, you will receive tracking details via email, SMS, and WhatsApp. You can also track your order anytime at:
👉 Track Your Order

Multiple Items: In case you order both personalised and non-personalised items together, or combine jewellery with other products, your order may arrive in multiple shipments.

Product Availability
We strive to ensure that all products listed on our platform are accurately represented and available for purchase. However, inventory may fluctuate due to high demand or delays in stock updates. As a result, some items may become unavailable after an order has been placed.

Order Cancellation Due to Stock Unavailability
In the event that a product becomes out of stock after your order has been created, [Your Company Name] reserves the right to cancel the order in full or partially. Customers will be notified via email or in-app message if their order is affected.

Refund Process
If your order is cancelled due to stock unavailability:

• A full refund will be initiated to the original payment method.

• Refunds typically take 5–6 business days to reflect, depending on your bank or payment provider.

• No additional action is required from the customer to process the refund.

Pricing & Errors
We reserve the right to correct pricing errors or product inaccuracies at any time, including after an order has been submitted. In such cases, the customer will be informed and refunded accordingly.

Support for Shipping Queries: For any order or shipping-related queries, please contact us:
📧 Email: hello@gussystore.com
💬 WhatsApp: +91 96989 80919